Private Health Care

A digital triage solution that can improve the treatment of patients suffering with musculoskeletal problems.
Tackle the pain of managing muscle & joint conditions
​
Muscle & joint (musculoskeletal-MSK) problems are one of the biggest management challenges for Private Healthcare Insurance Companies.  In a climate of increasing customers’ expectations and pressure on costs it’s essential to innovate to stay ahead of the competition. 
Cut costs
​
Too many patients see the wrong healthcare professional and receive incorrect treatment as well as un-necessary and expensive investigations such as radiology (MRI scans/XRays). Not only does this prolong symptoms, it leads to further associated problems such as depression and anxiety.  
​
The key to keeping costs low is matching patients to the recommended treatment quickly. This involves fast access to self-help and accurate and consistent referral to the recommended healthcare professional.
​
Those providing telephone triage can funnel patients into their provider network and retain vast market share; digital triage enhances and improves telephone triage model and it’s available today
Raise your game​

PhysioWizard software-as-a-service platform, saves clinician time by automating triage, providing a solution which is accessible 24-hours a day; anytime, anywhere. Because of the detail, specificity and personalisation of the question set, the software collects a broad range of data which can be used to enhance understanding and accurately plan future premiums, services and costs.
​
And with PhysioWizard® all that’s possible; today.
Some painful facts
​
Almost one third of all GP appointments are for people with muscle and joint problems - back pain alone causes more disability than any other condition.

Triage using a GP leads to an increase in the number of MRI scans and XRays prescribed along with an increased reliance on medication.

An estimated 20% of patients with MSK conditions have associated mental health issues such as anxiety and depression, especially when the condition becomes long standing. This increases the cost and complexity of treatment.

Telephone triage which is currently done during the working day, is subjective, hence inconsistent. The costs of maintaining a healthy workforce are daunting for employers but also have a huge impact on Private Health Insurance Companies.
Cut pain in half
​
PhysioWizard® simplifies and automates muscle and joint condition management to:
​
  • Improve customer experience
  • Reduce the bottleneck of clinician led triage
  • Free up clinician time to focus on treatment
  • Provide direct access to triage; 24 hours a day
  • Reduce time to triage from 45 to only 15mins
  • Automate claim authorisation
  • Improve consistency and reduce human error
  • Deliver a digital automated reporting platform

By replacing clinician triage with a CE Marked digital alternative, not only will you improve customer experience and profitability, it will make your service easier and more efficient to deliver.
PhysioWizard® at a glance​
​
  • Designed to fit the needs of Private Health Insurance Companies.
  • Simple & intuitive for patients to complete.
  • Matches patients with the right healthcare professional/treatment; quickly and accurately.
  • Offers personalised self-help, 24 hours a day – Anytime; Anywhere
  • Delivers significant cost saving opportunities.
  • Improves consistency of outcomes.
  • Reduces cost of claims.
  • Enables private health insurance firms to stand out in a busy market.
​Closer look at PhysioWizard® and how it works 
​
PhysioWizard® helps firms manage musculoskeletal (MSK) pain simply and effectively.  It provides immediate self-help advice and quickly identifies the best healthcare professional/treatment for the patient. GP triage leads to increased and often inappropriate investigations (MRI scans/XRays) – the PhysioWizard software-as-a-service platform manages these costs. 

Current triage is usually done during working hours, is expensive and relies heavily on clinician availability, so often delays treatment.  PhysioWizard engages with patients in their own environment – Anytime; Anywhere.

​With PhysioWizard®, things work differently. 
Rather than seeing or, speaking to a clinician, the Private Health Insurance Company sends patients a link to complete a simple questionnaire online which takes around 15 minutes. This produces a self-help and advice report for the patient and sends a summary of clinical findings to the company managing their care. Depending on your company needs, the software can provide an end to end solution to reduce human touch points.
​
PhysioWizard can authorise treatment and link with a booking portal to provide patients with fast access to local physio support throughout the UK. 
 
Working this way means that you, your customers and patient are ensured of the best outcome possible.

Request a Demo

Our simple and intuitive questionnaire
takes less than ​10 minutes to complete.